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Privacy Policy

Last Updated: November 6, 2025

Overview

Apology Generator ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our web application and iOS mobile app.

Information We Collect

Anonymous User Identification

We generate an anonymous user ID stored in your browser session or device to track your subscription status and usage limits. This ID is not linked to any personal information unless you choose to subscribe.

Subscription Information

When you subscribe via Stripe (web) or Apple In-App Purchase (iOS), we receive:

  • Transaction ID and subscription status
  • Subscription tier (Free Trial or Pro)
  • Purchase date and expiration date
  • Payment is processed by Stripe or Apple - we do not store credit card information

Content You Provide

Text you enter for apology generation, coaching, or expert analysis is:

  • Sent to OpenAI's API for processing
  • Not stored on our servers after processing
  • Subject to OpenAI's privacy policy and data handling practices

How We Use Your Information

We use collected information to:

  • Provide and improve our AI-powered apology services
  • Manage your subscription and verify payment status
  • Enforce usage limits for free tier users
  • Comply with legal obligations

Third-Party Services & Data Sharing

⚠️ OpenAI Data Processing (Required Disclosure)

When you use our apology generation, coaching, or expert analysis features, your input text is sent to OpenAI's servers for processing through our specialized AI models.

Our system uses advanced AI models that have been custom-trained with academic communication research, apology theory frameworks, and expert linguistic analysis. This specialized training provides analysis far beyond what basic AI chat tools can offer.

This means:

  • Your text is processed by OpenAI through our specialized, trained system designed specifically for apology communication
  • OpenAI processes this data according to their Privacy Policy and API Data Usage Policy
  • We do not store your apology text on our servers after processing
  • The analysis quality reflects extensive training in communication theory and academic research
  • By using our service, you explicitly consent to this data sharing with OpenAI

If you do not consent to sharing your data with OpenAI, you cannot use this service.

Stripe (Web Payments)

Web subscription payments are processed by Stripe. Your payment information is handled directly by Stripe and subject to their Privacy Policy.

Apple In-App Purchase (iOS)

iOS subscription purchases are processed by Apple. Your payment and subscription data are managed by Apple according to their Privacy Policy.

Data Retention

We operate a stateless system:

  • Your apology text is not stored after processing
  • Session data expires when you close your browser or app
  • Subscription status is verified in real-time with payment providers

Data Security

We implement industry-standard security measures including:

  • HTTPS encryption for all data transmission
  • Secure session management
  • Regular security updates and monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the limited data we store about you
  • Request deletion of your session data (clear browser cookies or uninstall app)
  • Cancel your subscription at any time
  • Opt out of using our service

Age Requirements

Our service is rated 12+ and requires users to be at least 12 years of age. We verify age upon first use and do not knowingly collect personal information from children under 12. If you are under 12, you may not use this service.

International Users

Our services are hosted in the United States. By using our service, you consent to the transfer of your data to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us through the Public Apology Central website.

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